Sales & Return Policy

Software & Hardware Sales

All software and hardware (tangible products) must be paid for before receipt by the customer or end user. DataSpindle will provide the customer with a quotation and/or an invoice stating the final sales amount and requiring a signature. After an order is signed for and processed, all sales are final and no refund will be given.


Cloud Backup & Other Services

Backup and other service products are billed after service has been rendered for 1 month. The customer may be required to sign a quotation, however unless stated there is no term contract. Services may be terminated at any time with no cancelation fee unless otherwise stated. We bill monthly for services, so a cancelation will not take effect until the end of the current month. No refunds are given for services already provided, and/or canceled before the end of the month.


Invoicing & Payment Options

DataSpindle offers payment for services by check, credit card, leasing/financing or cash. We accept all major credit cards. If you choose to pay electronically, you have the option of being invoiced monthly, or using our automatic monthly billing. Customer not using automatic billing will receive an invoice to their e-mail monthly. All invoices must be paid within 30 days unless other terms are discussed.

Make checks payable to: DataSpindle


Mail to:
2207 Concord Pike
Suite 425
Wilmington, DE 19803


Please do not mail cash!